Shipping policy

At Linnvara, we are committed to providing reliable and transparent shipping services. Below, you’ll find details on shipping availability, costs, delivery times, tracking, and more.

1. Shipping Availability

  • We ship worldwide.

2. Shipping Costs

  • United States: Standard shipping is $7.99 USD. We offer FREE Shipping on all orders of $120.00 USD or more.
  • International Orders: Standard shipping is $7.99 USD. FREE Shipping is unlocked on all orders of $120.00 USD or more.
  • Shipping Protection: Standard shipping does not automatically include premium insurance. You can optionally add our Shipping Protection at checkout for $2.49 USD to fully insure your package against loss, theft, or damage.

3. Order Processing Time

  • Processing Time: Orders are processed within 1-3 business days (Monday–Friday).
  • Cut-Off Time: Orders placed after 4:00 PM (CST) (GMT -6) will be processed on the next business day.
  • Weekend Orders: Orders placed on Saturday or Sunday will be processed the following business day.

Note: Processing time does not include shipping transit time.

4. Estimated Delivery Time

Destination Processing Time Shipping Time Total Estimated Delivery
United States 1-3 business days 7-14 business days 8-17 business days
International 1-3 business days 7-18 business days 8-21 business days

Delivery times may be impacted by external factors such as weather conditions, customs clearance, or carrier delays.

5. Shipping Process & Tracking

  • Shipping Partners: We work with a range of trusted carriers based on your location and package size. These include USPS, UPS, FedEx, Royal Mail, and other local courier services.
  • Eco-Friendly Packaging: Whenever possible, we use sustainable materials.
  • Tracking Your Order:
    • Once your order ships, you will receive an email with tracking information.
    • You can track your order via our website using your tracking number.
    • Need help tracking your order? Contact us at hello@linnvara.com

6. Customs, Taxes, and Duties

  • For international orders, customs duties, taxes, and import fees are not included in the purchase price and may be charged upon delivery.
  • These charges are the customer’s responsibility. We recommend checking with your local customs office for estimated costs before placing an order.
  • Linnvara is not responsible for any customs-related delays.

7. Missing or Delayed Orders

  • If your package is missing or delayed, follow these steps:
    • Report the issue within 30 days of the expected delivery date by emailing hello@linnvara.com with your order number.
  • Resolution Options:
    • If lost or damaged: We will send a free replacement of the same item.
    • If delayed by the carrier: We will assist in tracking your order, but we cannot control carrier or customs delays.
      Refunds are not provided for delays outside of our control.

8. Returns & Refunds

  • Return Period: You have 30 days from the delivery date to report a damaged, defective, or incorrect item.
  • Resolution: Our standard solution is a **free replacement** of the same item.
  • Refunds are issued only if a replacement cannot be provided (for example, if the item is out of stock).
  • Return Conditions:
    • Items must be unused, undamaged, and in original packaging.
    • Personalized or custom products cannot be returned.
  • Return Shipping:
    In rare cases where a physical return is required, items must be sent to our logistics center in China.

  • Refund Processing: Refunds are issued within 7 business days after the returned item is received and inspected.

For full return details, please refer to our Return & Refund Policy.

9. Restocking Fees

  • No Restocking Fees: We do not charge restocking fees on returns.

10. Return Shipping?

Return Reason Who Pays Return Shipping?
Item is defective, incorrect, or damaged Linnvara (Free Replacement, no Refund)
Customer changed mind, ordered wrong item, or it doesn’t fit Not Eligible for Return